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Smart EmbedsWhat is Smart Embed?

Collecting user feedback is no easy task. With FeatureFind, users have the ability to collect feedback directly in-app using our Smart Embed feature. Smart Embed integrates directly into your own application, allowing users to vote on posts via questions you ask. You can have questions trigger on specific pages within your app or on all pages.

Benefits of Smart Embed

  • Direct Feedback: Collect user feedback seamlessly within your app.
  • User Engagement: Increase user engagement by allowing them to vote on relevant questions.
  • Targeted Questions: Admins can choose specific pages for questions to appear, ensuring contextually relevant feedback.
  • Post Linking: Link questions directly to posts for streamlined feedback management.

Smart Embed Priority

By default, Smart Embeds will always show the user the oldest matching item first. For example, if you have 2 Smart Embed items that match the user's page based on the triggers, the user will see whichever of the two are older and not yet answered by them.

To learn more about the various triggers that are available with Smart Embed, click here.

To learn more about the various settings that are available with Smart Embed, click here.

Still need additional help?Get in touch with our support team